At Drift Vacation Homes, we are committed to protecting the privacy of our guests. This policy explains what personal information we collect, how we use it, and how we safeguard it.
Information Collection:
We only collect the personal information necessary to complete your booking and provide you with our services. This information is collected when you make a reservation through our website, mobile applications, or phone. The personal information we collect includes your name, contact details (email address and phone number), payment information, and stay details, such as check-in and check-out dates. We may also collect information about your preferences to enhance your experience, but only if it directly relates to our services.
Data Security:
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. Our security practices include physical, electronic, and administrative safeguards. In case of a data breach, we will let you and the relevant authorities know as required by law.
Data Retention:
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, such as processing your reservation, providing customer service, or meeting legal obligations. Once this information is no longer needed, it will be securely deleted or anonymized.
Access to Information:
You have the right to access, update, or request the deletion of your personal information at any time. To do so, please contact us at hello@driftvh.com. You may also request a copy of your personal data or restrict how we process it in certain situations.
Third-Party Sharing:
We may share your personal information with trusted third parties who assist in providing services, such as payment processors and customer service platforms. These parties are required to protect your data and use it only to fulfil your booking or provide services. Without your explicit consent, we will never share your personal information with third parties for marketing purposes.
Opt-In Communications:
By providing your contact information, you consent to receiving communications from us regarding your reservation and related services. This may include reservation confirmations, updates, and promotions. You can opt out of receiving marketing communications at any time by contacting us or following the unsubscribe instructions provided in our emails. Standard messaging and data rates may apply.
Compliance with Laws:
We comply with all relevant privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of California, you may have additional rights under the CCPA, including the right to opt-out of the sale of your personal information.
Cookies:
Our website uses cookies to enhance your experience and provide personalized content. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
Contact Us:
If you have any questions or concerns about our privacy policy, please contact us at hello@driftvh.com. We may update this policy periodically and will notify you by posting the changes on our website. By using our services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.
